155 Hedgewick WayTyrone, Georgia 30290(770) 486-1276 (home) (770) 827-1237 (cell) gshenkle@mindspring.com Gordon J. Shenkle___________________________________________
ObjectiveWell-qualified IT Professional with strengths in Project Management, leadership, and trouble-shooting for the management of complex technical projects from inception through completion to facilitate the companys goals.
Summary of Qualifications
Professional Experience 1995 to present Independent Consultant/Programmer, Atlanta Georgia
Societe Internationale De Telecommunications Aeronautiques (SITA), Atlanta, GA 1984-2001 Senior Technical Support Analyst/Technical Researcher 1999 to 2001 · Successfully designed, implemented, debugged, secured and managed the TCP/IP networking user connectivity for over 60 users connected to the mainframe networks. Managed individual projects for each airline requiring separate coordination, disaster continuation planning, and security analysis.. · Coordinated user X.25 and Frame Relay connections to mainframes. · Wrote and presented user training for seminars held worldwide in the usage of TCP/IP connectivity. · Redesigned the SITA Corporate Network hub in Atlanta. This was a complete redesign of the LAN for over 900 PC and Unix workstations contained within 3 buildings. Hundreds of SITA locations worldwide are connected into this network for many types of access including; Internet, Notes, e-mail, access to file and print servers and other uses. · Supervised Cisco switch, router and UNIX administrators acquiring knowledge of administration of those devices.
Senior Application Analyst PC Products Quality Control 1995 to 1999 · Effectively utilized extensive outside personal experience gained testing PC software, was responsible for the quality of software products released to the user community including 2 different terminal emulation software products, a database product, and a yield management product. · Provided first line support between the user community and programming by taking trouble reports for problems as well as instruction to users of the software. · Wrote several test plans specific to each software application. · Managed internal and external testing. · Prioritized staff resolution of user problems. · LAN/WAN Design and PC support of other groups.
Senior Programmer/Analyst 1984 to 1995 · Implemented the first LAN within SITA-Atlanta. · LAN/PC Support up to 50% of time efforts included PC upgrades, Hardware and Software installation and upgrades. · Developed and supported the fare extraction program to obtain fare data on tape for fares book production. · Supported the daily fares load programs. · Installed and administered the projects Local Area Network, including all PC systems. · Made recommendations on PC purchases both within the project and the company.
Rockwell International Defense Electronics Operations, Newport, RI Member of Technical Staff II 1982 to 1984
Sperry Univac Technical Services Division, Newport, RI Senior Programmer Scientific 1978 to 1982
Education The University of South Dakota, Vermillion SD - Bachelor of Science in Information Systems, 1978.
American Management Association training in Project Management
Company sponsored training courses in Project Management, Managing Total Quality, Quality Improvement, and Personal Growth.
CitizenshipI am a US Citizen, with no restrictions on employment. |
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